Context HelpIf you get lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A popup will appear. It includes in-depth info about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can swiftly get back to your work.
Video TutorialsWe have a vast array of instructional videos explaining how to use our Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.If you can't find the answer you searching for, explore our comprehensive Frequently Asked Questions database, which comprises questions asked by real clients and offers practical solutions. We constantly "revamp" our FAQ section with new Q&A's in order to embrace all the new additions and innovations related to our hosting platform.
Ticketing SystemIf you still can't find the answer you searching for in the Frequently Asked Questions section either, you can touch base with our great team of customer support engineers available 24x7 and eager to assist you with any question. Each support ticket you send will be answered within sixty minutes (the average support ticket response time being only twenty minutes), so you will never have to wait a long time to get an answer to your question.